ATManaged Services
asnet Technologies Limited, through its ATManaged Services division, offers management of your entire conferencing requirements, through our individually tailoured managed services.
Beyond purchase or your choice of leasing options, asnet will provide expert network advice, managed facilities for bridging and call reporting, event and virtual visit facilitation, customised training, plus multiple options for maintenance and the right levels of support for you.
No longer does a customer need to expend capital as well as split operating costs between hardware and network suppliers. Every single conferencing requirement can be bundled into a single monthly fee, to suit each customer.
Features Include:
- Configuration, management and software support of all of our customer videoconferencing systems.
- Proactive monitoring of videoconference system and/or customer's IP network. This provides centralised monitoring of equipment. ATManaged Services also has the network level expertise to directly work with third party network providers where required.
- Managed address books to all Polycom videoconferencing systems to ensure ease of use and a simple dialling experience for users.
- Remote dial out of systems where users are experiencing difficulty.
- Dial out protection and call restriction to ensure integrity of customer network where required.
- On call phone & video helpdesk to provide step-by-step assistance on demand. Typically this allows a user to phone (or video call) the helpdesk for immediate assistance.
- Monthly reporting at customers request as and when required.
- Fault reporting to network providers.
- Video On-Line Service to assist with 'best practice' and the use of peripheral equipment.
In short, asnet is your 'one stop shop' for conferencing communications.
We specialize in making conferencing easy through our ATManaged Services.
Click here and ask us about asnet's own finance division, for all your Leasing requirements. Lease to own or to rent, hardware plus support plus facilities management, you choose.
Leave it all to us. We are the experts.
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